PCI Webinar: Techniques for Uncomfortable Conversations

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PCI Webinar with Dr. Stevie M. Munz

Techniques for Uncomfortable Conversations

Sep 17, 2025 02:00 PM

Through this workshop, we examine some important strategies for navigating challenging conversations with confidence and empathy. You'll learn how to maintain composure, foster understanding, and communicate effectively even in difficult situations. We’ll also consider how to create safe and supportive communication spaces.

Together, we will become more confident and productive in our communication. As a result of this program, attendees will:

• Understand effective listening and empathy techniques

• Manage emotional responses and maintain composure in tense situations

• Increase confidence in communicating

Stevie M. Munz, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a communication expert, she is passionate about developing your communication power skills!

Cost:

FREE for Supporting Members
$10 for Geographic Members
$20 for Individual Members

Continuing Education:

You will receive a certificate for 1 CEU Credit

To register for an event, you will be asked to log in. If you are not yet a member of SWON, you can create a free account. If you have any questions, contact info@swonlibraries.org.

PCI Webinar: Techniques for Uncomfortable Conversations

Wednesday Sep 17 2025, 2:00 PM - 3:00 PM
Zoom

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